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FAQs
Domestic shipping charges and timelines?
Each of our products is thoughtfully made to order, and we’re committed to delivering your purchase as swiftly as possible! We’re taking additional safety precautions with our packaging and delivery processes, but you can expect your order to arrive within 10-12 business days. Thank you for your patience as we create something special just for you!
International shipping charges and timelines?
All returns will be processed on a credit basis only. A credit note will be issued to the billing address provided during the order. Please note that shipping and handling charges are non-refundable. Any exchanges can only be made through repurchase using the credit note.
If you wish to modify your order, kindly notify us as soon as possible. While we will make every effort to accommodate your request, once the order is submitted, we cannot guarantee that any changes can be made.
Which countries do you ship to?
We’re pleased to offer international shipping to nearly all destinations worldwide, with the exception of Pakistan. We look forward to delivering our products to you, wherever you may be!
Do international orders have customs fees?
Duties and taxes for international orders are not part of product or shipping charges. The charges levied vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (UPS etc.) at the time of your order delivery after you receive an invoice from the shipping agent.
International shipping terms and conditions?
We want you to love any product that you buy from us and in case you are not completely satisfied with them, please drop us a mail at theannstudioclothing@gmail.com and we will get back to you. The product bought will only be accepted for replace if they are intimated with in 7 days after the delivery and are in perfect condition with no damage, stains or marks whatsoever.
Note : Replacement is only applicable with the products of equal price value or more.
How can I speed up my delivery?
If you need your order by a specific date, please contact our Customer Service team at +91 95692 31012. We’ll do our best to accommodate your request and arrange for an earlier delivery whenever possible.
How do I track my order?
After placing and confirming your order, you’ll receive an email confirmation at the email address you provided. Once your order is ready and shipped, we’ll send you tracking details so you can follow its journey right to your door.